Welcome to Malwi Foods. These Terms and Conditions govern your use of our website, services, and the purchase of our products. By accessing or using our services, you agree to comply with these terms.

1. Definitions

• “Company” refers to Malwi Foods, based in Indore, specializing in manufacturing milk powder and ghee.
• “Products” include all dairy items such as milk powder and ghee under the Purasure brand.
• “User” refers to individuals, distributors, or businesses accessing our services.

2. Use of Website

• Users must be 18 years or older to access or transact on our website.
• You agree not to misuse the website or engage in unlawful activities while using our services.
• Content on our website, including text, images, and trademarks, is the property of Malwi Foods and may not be reproduced or distributed without permission.

3. Ordering and Payment

• Orders for products must be placed via approved communication channels (website, email, or authorized representatives).
• Payment terms will be communicated at the time of order confirmation.
• We reserve the right to reject or cancel orders at our discretion.

4. Delivery and Shipping

• Products are delivered based on the shipping policies agreed upon during purchase.
• Delivery timelines are estimates and subject to external factors, such as logistics delays or force majeure events.
• Any damage or discrepancies must be reported within 24 hours of delivery.

5. Product Quality and Warranty

• Malwi Foods guarantees the quality of its products and adherence to food safety standards.
• Any claims related to product defects must be supported with evidence (e.g., photos, batch number) and reported promptly.
• Our liability is limited to replacement or refund of defective products at our discretion.

6. Distributor Terms

• Distributors must enter a formal agreement with Malwi Foods to ensure compliance with our policies.
• Unauthorized resale of our products is strictly prohibited.
• Pricing and promotional activities must align with the Company’s guidelines.

7. Limitation of Liability

• Malwi Foods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• Our total liability is limited to the amount paid for the products in question.

8. Indemnification

You agree to indemnify and hold Malwi Foods harmless from any claims, losses, or damages arising from your use of our products or breach of these terms.

9. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Indore, Madhya Pradesh.

10. Changes to Terms

We may update these terms from time to time. Continued use of our services after updates constitutes your acceptance of the revised terms.

11. Contact Us

For any queries regarding these Terms and Conditions, please contact us:

Address: 165,Tilak Path Rambag , Indore, Madhya Pradesh, India – 452001

Email: contact@jdifoods.com

Phone: +917317310052